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Technical FAQ
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Technical FAQ

Q: Why can’t I hear any sound after connecting to my PC/Audio player?
A: Please check the following: -

  1. The power adaptor of the multimedia speakers is connected and multimedia speakers are switched "On"
  2. If the power supply is connected to a surge protector, make sure the surge protector is turned on.
  3. Audio cable from the multimedia speakers is connected to the "Line out" or "Audio Out" of your playing device. See below diagram.
  4. Check volume level on the audio device or PC and set at mid-level.
  5. Verify that the audio cables are firmly connected to the speakers and subwoofer.
  6. Plug another device into the same jack on the wall outlet to ensure that the outlet is working.


Q: How can I connect to my 5.1 PC sound card?
A:Please see diagram below. However, the 3-1 cable is not supplied. Please check your sound card instruction manual for proper connection.

 

 
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